Buyers in the United
Kingdom - Standard Delivery is Free and is via Royal Mail 2nd Class and usually takes 2 - 3 working days after the order has been posted.
An upgrade to either Royal Mail 1st Class or Next Working Day delivery
is available and the prices of these options will be displayed to you when you go through the checkout
Orders paid for by 12.30pm will be sent the same day (Monday to Friday). Orders paid for after 12.30pm will be sent on the next working day. Please note that we do not dispatch any orders on the weekends.
- All orders sent outside of the United Kingdom will be sent using the
Royal Mail Airmail service and this usually takes 1-3 weeks depending
on the country you live in.
We comply fully with the Distance
Selling Regulations. If for any reason you are not completely happy
with your purchase you may return it for a full refund including
postage with 14 days of receiving your order. The
goods must be returned unused and in their original packaging. You are
responsible for the cost of returning the goods and we recommend that
you use a trackable postage method to return the goods to us and keep
your proof of postage until we confirm we have received the goods
back. Once received we will issue a refund using the payment method
you used to pay for the order.
Returns And Refunds
In the unlikely event of you receiving
a faulty or incorrect product please contact us for details of how
to return the product. When we have received the faulty product back
we will arrange for a replacement or a refund to be sent to you,
whichever you prefer. All products must be returned in their
original packaging and are returned at the buyers cost. The goods must be returned within
28 days of you receiving them. Upon receipt of the goods we will
refund the cost you incurred in returning the goods to us. All
goods must be returned in their original packaging with a
covering letter explaining the reason for return and whether you
require an exchange or
Our Returns Address is:-
Returns Unit 142 Neath Neath Port Talbot SA11 9AQ